Frequently Asked Questions

FAQ2018-11-21T19:59:35+00:00

We do the bookkeeping as a matter of course AND we offer a far more robust solution.

We are a complete Finance Department, with a staff of pre-screened, background-checked, and proven bookkeepers, staff and senior accountants, controllers, and CPAs. Each one utilized to the extent necessary for your organization.

Your bookkeeper pays your bills and sends out your invoices and that’s a great start. However, we have someone else reconcile the bank and credit card accounts to spot errors and irregularities. We ensure a Senior Accountant supervises the bookkeeper so you don’t have to.

Our Controller reviews the books to be sure they are correct and accurate. And are able to propose strategies and implement best-practices procedures to make everyone more efficient.

A CPA reviews each set of financial statements to check for reasonableness and adherence to Generally Accepted Accounting Principles (“GAAP”). We have another CPA who specializes in taxation to be sure you are paying as little as possible at every turn and strategizing for the future.

The best part? Typically all this value added doesn’t cost much more than you’re already paying. Plus, with all these Finance professionals in place, you are equipped to make the best financial decisions for your organization and be prepared for growth.

We are 100% digital and online. An onsite presence is not as necessary as it would have been once upon a time. We have clients across the United States and Europe; and even one in Iceland. (But, we’re happy to visit you anytime.)

We use Skype, FaceTime, Slack, Zoom, Appear-In, and Hang-Outs to communicate. And, we use our proprietary FOPRequest software to facilitate transactions on your behalf when you need us to cut a check or send an invoice. All your data is stored online and shared with you. Always.

In the beginning, we work closely with you to get all bills approved before any payments are made by us. Over time, we will begin to pay monthly reoccurring bills on our own (with your advance approval).

Specific bills will need to be approved so we know the vendor delivered what was promised before they are paid.

We use our proprietary software, FOPRequest which has a built in, easy-to-use accounts payable approval process (we call it Pay-Able®).

100% of what we do is scanned and stored electronically, and we share everything via Dropbox. We never have anything you don’t have AND most everything is shared the same day we receive it.

Feedback is overwhelmingly positive that clients prefer our filing and processing methods over their own! In fact, one of our clients scrapped their entire network and is now using our format for their employees and clients.

Well, yes! We run background checks on all employees plus we carry appropriate insurance (Does your bookkeeper?) Only Russell and Kevin have signature authority on your bank accounts. Passwords are restricted (again, using the proprietary software we created) so only designated staff are granted access to passwords which helps to ensure your financial security.

However, if you choose not to follow this route, we can open a separate checking account just for you with our names on it and you can ACH us funds to cover your expenses. We only have access to what you release to us.

That’s our unique advantage over using a bookkeeper. We have far more security than just relying on your bookkeeper by having checks and balances built in to our process. As an example, different staff reconcile accounts than those who cut the checks.

We perform all the same bookkeeping activities you have already come to expect with your current provider.

We then have a formal closing process where a Controller reviews your financials and proposes changes and revisions, if necessary. All taxes and filings are done without having to go to a separate CPA firm. This is our unique value-add that you can’t get anywhere else.

This is our own proprietary online software. We created it, built it, and continue to refine it. It quickly and easily lets us know when you need to send a check to a vendor or an invoice to a client. This is also where we publish our weekly and monthly Laundry List of upcoming tasks we are handling.

It also handles accounts payable approvals (we call it “Pay-Able™”) and gives you a running graphical dashboard of key financial data at a glance we call the SnAppShot™.

Yes! As part of our basic consulting services to you, we will move money between interest bearing accounts and take advantage of credit card incentives at every turn. And, we negotiate with vendors to get better pricing.

And, using us as your tax preparer lowers your cost because we do the bookkeeping, so the taxes are just an incremental function of what we’re already doing on your behalf, therefore the cost is less than if you go elsewhere. However, if you want to stay with your current CPA for tax preparation, they should charge you lower fees because the books are completed as a CPA firm would expect them, saving your current accountant substantial time to prepare the returns.

Amazing. Unbelievable. Really. It’s rare, but since 2001, we’ve lost just a client or two.

Never! If you’re not happy, then we’re not happy and we’ll take immediate steps to make it right. But, if at any time you decide to leave us, we will professionally transition to your next provider, no questions asked.

Yes. After all these years, we’ve built up an impressive array of providers whom we trust and even use ourselves. We’re always happy to refer an expertise when needed.

We love QuickBooks Online and Dropbox. And of course, our proprietary FOPRequest.